Support

Report a photo from the app

Every photo on the wall has a "…" menu. Tap it on any photo and choose Report to flag content you think shouldn't be there. A report flags the photo for review; it stays on the wall until the host or an administrator removes it.

If you host the event, that same menu lets you remove a photo from the shared wall for everyone.

Our commitment on content reports

We take objectionable content seriously. When you report a photo, we review it and act within 24 hours — removing the content and, where needed, removing the person who posted it. Tada has no tolerance for unlawful or abusive content.

Everything else

Trouble joining a roll, a photo that won't upload, a question about your album or a purchase, a request to delete your data — email us and we'll help. We're a small team, so a little detail gets you a faster fix. Where you can, include:

• the event code (the four characters on the QR card, e.g. ABCD);
• whether you're the host or a guest, and the device you're on;
• what you tapped and what happened instead — a screenshot helps;
• for an album, the link you were sent.

Privacy & terms

For what we collect and how to have it deleted, see our privacy policy. For the rules of using Tada, see the terms.